Giantex lounge chair recalled after customer’s finger severed; CPSC warns of “amputation risk”
The U.S. Consumer Product Safety Commission has recalled about 1,155 Giantex outdoor lounge chairs (model NP10025NY) after a customer’s finger was severed by a pinch point in the chair’s adjustable mechanism; owners are urged to stop using them.
Key takeaways
- Product recalled: Blue Giantex outdoor lounge chair, model NP10025NY, sold August 2023–October 2025.
- Hazard: A pinch point in the five‑position backrest adjustment mechanism described by the CPSC as an “amputation hazard.” See the CPSC notice.
- Remedy: Stop using the chair and contact Giantex for a full refund or return instructions; consumers may be offered a prepaid return or instructions to destroy the chair and send photos as proof.
- Where sold: Amazon.com and Giantex.com for about $75–$90. See reporting in Fox Business.
What happened
Recall posted May 28, 2026: Giantex reported one confirmed amputation injury after a customer’s finger was severed while adjusting the chair’s backrest. The CPSC says the chair’s five‑position locking system creates a mechanical pinch point that can trap and cut fingers when the backrest is moved. For official details, read the CPSC notice.
Product details and how to identify a recalled chair
Recalled chairs are blue and measure about 76 inches long, 23 inches wide and 13 inches high. The backrest height adjusts from about 13.5 inches up to 26.5 inches. The model number NP10025NY is printed on the front and side of the product packaging. The chairs were made in China and sold for roughly $75 to $90 between August 2023 and October 2025. Consumers should check packaging or order records to confirm model and purchase date (see the CPSC notice).
The hazard in plain language
“A mechanical pinch point in the adjustment mechanism can trap fingers when the backrest is moved,” the agency said, calling the danger an amputation hazard.
Put simply: when fingers are placed near the adjustment hardware and someone changes the chair position, fingers can become trapped and cut by the mechanism. In at least one case the injury resulted in a severed finger.
Instructions to consumers
Immediately stop using the affected chairs. The CPSC and Giantex instruct owners to contact Giantex for a full refund. Consumers will be offered either:
- a prepaid return package to send the product back, or
- instructions to destroy the chair and provide photographic proof (including detaching the headrest pillow and cutting the fabric, then sending photos to Giantex).
See the official recall steps on the CPSC notice for full remedy options.
How to contact Giantex
Giantex has established a recall response line and web support. Call toll‑free at 844‑242‑1885 any time, or email support@giantex.com. The company’s recall instructions and a link to the CPSC notice are posted in the “RECALL INFORMATION” section on Giantex’s website (see CPSC notice).
Regulatory and media context
The CPSC is the federal agency that oversees recalls of hazardous consumer products in the U.S.; its public notice lists product photos, identifying information and remedy options. News outlets including Fox Business and local media echoed the agency’s warning and the instructions to stop using the product and contact Giantex. Local coverage also referenced reporting by NBC Right Now.
Investigative questions and gaps
Public notices do not state whether Giantex will redesign the chair or implement a permanent safety fix for future models. There is no published breakdown of how many recalled chairs were shipped to specific states or Los Angeles‑area addresses; retailer and shipping logs would be needed to determine local exposure. CNN reportedly reached out to Giantex and Amazon for comment; public statements remain limited to the CPSC notice and Giantex recall instructions.
Amazon product recall note
Chairs were sold on Amazon.com as well as directly from Giantex. When Amazon items are part of a CPSC recall, Amazon typically updates product listings and notifies customers who purchased the item through their accounts. Customers who bought the Giantex chair on Amazon should check their order history and account messages and follow the CPSC and Giantex instructions (see CPSC notice).
Implications for Los Angeles, California
Economic: With about 1,155 chairs recalled nationwide, even a small local share could create inconvenience and replacement costs for L.A. consumers and small businesses. Retailers handling returns may face short‑term service and logistics work.
Political/regulatory: California officials track consumer safety closely; this recall could renew calls for stronger oversight of imported outdoor furniture and tighter testing on adjustable mechanisms.
Social and cultural: Families, poolside users and community centers should audit lounge‑chair inventory. Outdoor living is central to L.A. culture; a recall tied to a severe injury may increase concern among parents and property managers.
Practical actions: L.A. residents who bought a blue Giantex lounge chair between August 2023 and October 2025 should check packaging or order records for model NP10025NY, stop using the chair, and call Giantex at 844‑242‑1885 or email support@giantex.com to request a refund and return or destruction instructions.
Reporting and follow-up
Consumers who believe they have been injured by the product should seek medical attention and report incidents to the CPSC. For refund or return questions, contact Giantex directly at the phone number or email above. News outlets including Times Media Service and CNN will monitor updates to the recall, any additional injuries reported, and responses from Giantex and major retailers (see the CPSC notice, Fox Business, and NBC Right Now).
Sources: CPSC notice; Fox Business; NBC Right Now.
